Who We Are
Lansai Trade (“we”, “us”, “our”) operates the website lansaitrade.com. We supply wire drawing machines, straightening and cutting machines, take-up and pay-off equipment, and related auxiliary machinery to industrial buyers worldwide. This policy explains what information we collect, why we collect it, and how we protect it.
If you have any questions about this policy or your personal data, contact us at Kasem79808@gmail.com or via WhatsApp at +86 130 9370 3060.
What Information We Collect
Inquiry and quotation information
When you submit an inquiry form on this website, we collect the information you provide: your name, company name, email address, phone or WhatsApp number, country, and the machine model or specification you are interested in. We use this information solely to respond to your inquiry and prepare a quotation.
Order and transaction information
If you place an order, we collect the details necessary to process and ship it: billing and delivery addresses, contact person, purchase order reference, and payment confirmation records. Payments are made by bank transfer; we do not collect or store credit card numbers on this website.
Technical information
Like most websites, our server automatically records technical data when you visit: IP address (used in truncated or anonymised form where required), browser and device type, referring page, and the pages you view. We use this data in aggregate to keep the site secure and to understand which products visitors are looking for.
Why We Use Your Information
- To respond to your inquiry and provide technical specifications and quotations
- To process orders, arrange production, and coordinate shipping and documentation
- To provide after-sales support, spare parts, and warranty service
- To send you information about products or updates that may be relevant to your business, but only where you have asked us to or where permitted by law — you can opt out at any time
- To prevent spam, abuse, and fraudulent inquiries
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
Cookies
This website uses a small number of cookies and similar technologies. Essential cookies are required for the site to function — for example, remembering your language selection and keeping your inquiry form secure. Analytics cookies, if present, help us understand aggregate visitor behaviour and are not used to identify you personally.
You can block or delete cookies through your browser settings. Blocking essential cookies may affect how parts of this site work, including the language switcher.
Who We Share Information With
We share personal information only where necessary to serve you:
- Our partner manufacturing factory, to the extent needed to quote, produce, and pack your order
- Shipping lines, freight forwarders, and customs brokers, to arrange delivery and export documentation
- Service providers that host this website and support its operation, under confidentiality obligations
- Authorities, where we are required by law or to protect our legal rights
Some of these parties may be located outside your country. Where we transfer personal data internationally, we take reasonable steps to ensure it remains protected.
Inquiry Records
Inquiries submitted through this website are stored in our systems and, where our notification service is configured, forwarded to our sales team through a messaging platform. We retain inquiry records for as long as needed to serve you and to maintain a record of our business communications, and we periodically remove records that are no longer required.
How Long We Keep Data
Inquiry records are retained for up to 3 years from last contact. Order, contract, and shipping records are retained for as long as required by tax, customs, and export regulations in the relevant jurisdictions. Website server logs are typically retained for up to 12 months.
Your Rights
Depending on where you are located, you may have the right to:
- Request a copy of the personal information we hold about you
- Ask us to correct inaccurate information
- Ask us to delete information we no longer need to keep
- Object to or restrict certain processing, including direct marketing
- Withdraw consent where processing is based on consent
To exercise any of these rights, email Kasem79808@gmail.com. We will respond within a reasonable period, normally within 30 days, and may ask you to verify your identity first.
Data Security
This site is served over HTTPS, and access to stored data is restricted to personnel who need it for the purposes described above. No method of transmission or storage is completely secure, but we take reasonable technical and organisational measures to protect your information against unauthorised access, alteration, or loss.
Children
This website is intended for business and industrial buyers. It is not directed at children, and we do not knowingly collect personal information from anyone under 16.
Changes to This Policy
We may update this policy from time to time to reflect changes in our practices or legal requirements. The revised version will be posted on this page with an updated effective date.
Contact Us
Email: Kasem79808@gmail.com
WhatsApp: +86 130 9370 3060
Website: lansaitrade.com/contact
Last updated: 18 October 2026
